Council Technology STAR Pilot | Scouting Technology

Note: As part of Building Relationships between Council Commissioners and the NST Commissioner Technology Group, we suggest a series of conversations around best practices for councils, and needs using BSA Technology. In order to inform and shape this engagement, a series of questions were formulated to guide productive and useful conversations.

This form is used to simply collect responses.

Name of the person from this council

Select the council of interest for this discussion.

For each of the following apps, please rate your council’s Unit Serving Commissioners’ general usage/familiarity.

Questions	1 - low	2	3	4
Commissioner Tools – Dashboards dashboards...	1 - low	2	3	4
Commissioner Tools – Specific Reports reports...	1 - low	2	3	4
Roster	1 - low	2	3	4
Training Manager	1 - low	2	3	4
Scouting Forums	1 - low	2	3	4
Application Manager	1 - low	2	3	4
Invitation Manager	1 - low	2	3	4
Unit Pin	1 - low	2	3	4
Scoutbook	1 - low	2	3	4
Registrar Tools	1 - low	2	3	4
JIRA/Help Tickets	1 - low	2	3	4

For each of the following apps, please rate your council’s Administrative Commissioners’ general usage/familiarity.

Questions	1 - low	2	3	4
Commissioner Tools – Dashboards dashboards...	1 - low	2	3	4
Commissioner Tools – Specific Reports reports...	1 - low	2	3	4
Roster	1 - low	2	3	4
Training Manager	1 - low	2	3	4
Scouting Forums	1 - low	2	3	4
Application Manager	1 - low	2	3	4
Invitation Manager	1 - low	2	3	4
Unit Pin	1 - low	2	3	4
Scoutbook	1 - low	2	3	4
Registrar Tools	1 - low	2	3	4
JIRA/Help Tickets	1 - low	2	3	4

	Typically, which of the following would be the (first, next) resource a Unit Serving Commissioner would go to for technical support in your council? Check and then put in preferred order the options. You can, but do not need to select more than one.	Weight
Council office staff (such as Registrar)	Council office staff (such as Registrar)	Weight for Council office staff (such as Registrar)
Other Professional	Other Professional	Weight for Other Professional
Volunteer on Council Commissioner Cabinet (such as ACC for Technology)	Volunteer on Council Commissioner Cabinet (such as ACC for Technology)	Weight for Volunteer on Council Commissioner Cabinet (such as ACC for Technology)
Other volunteer (not Council Commissioner Cabinet role; may or may not be a commissioner)	Other volunteer (not Council Commissioner Cabinet role; may or may not be a commissioner)	Weight for Other volunteer (not Council Commissioner Cabinet role; may or may not be a commissioner)
Other (specify please)	Other (specify please)	Weight for Other (specify please)

Other resource - Unit Serving Commissioner

How effective is this to resolving issues? (for a Unit Serving Commissioner)

	Typically, which of the following would be the (first, next) resource a Administrative Commissioner would go to for technical support in your council? Check and then put in preferred order the options. You can, but do not need to select more than one.	Weight
Council office staff (such as Registrar)	Council office staff (such as Registrar)	Weight for Council office staff (such as Registrar)
Other Professional	Other Professional	Weight for Other Professional
Volunteer on Council Commissioner Cabinet (such as ACC for Technology)	Volunteer on Council Commissioner Cabinet (such as ACC for Technology)	Weight for Volunteer on Council Commissioner Cabinet (such as ACC for Technology)
Other volunteer (not Council Commissioner Cabinet role; may or may not be a commissioner)	Other volunteer (not Council Commissioner Cabinet role; may or may not be a commissioner)	Weight for Other volunteer (not Council Commissioner Cabinet role; may or may not be a commissioner)
Other (specify please)	Other (specify please)	Weight for Other (specify please)

Other resource - Administrative Commissioner

How effective is this to resolving issues? (for an Administrative Commissioner)

How does your council provide basic technical training to commissioners? Is that approach effective in helping commissioners utilize technology? How can training be more impactful (delivery, content, availability) to help our commissioners better understand technology and its benefits?

Which statement best describes the current thinking about commissioner use of technology in your council?

The current state is satisfactory or only needs a little fine-tuning

There is a need for more / better technology to help us perform basic or routine commissioner tasks

There is a need for more / better technology to help us perform advanced or complex commissioner tasks

We are currently leveraging technology to help us expand our commissioner impact or improve our effectiveness and efficiency

more to consider: (Why did you select the level you did? What would need to happen to improve effectiveness?)

Which statement best describes your council’s use of technology by commissioners?

We do not use technology in a meaningful way to perform commissioner tasks

We use technology to help us perform basic or routine commissioner tasks

We use technology to help us perform advanced or complex commissioner tasks

We continually innovate new technology to help us expand our commissioner impact and improve our effectiveness and efficiency

more to consider: (Why did you select the level you did? What would need to happen to improve effectiveness?)

Recent changes have been made to Commissioner Tools with the use of dashboards consolidating information from different apps for improved convenience and efficiency. Describe what other needs commissioners have where ‘technology’ can be applied to better serve their units and help Administrative Commissioners manage their teams.

If a council role was available to include one or more people to support commissioner technology:

What experience, skills, and knowledge would be useful?

What resources would be necessary for this role to be successful?

Does your council currently have individuals who could engage in such a role?

How can we enable and encourage collaboration with other councils (geographically nearby or peer councils with similar characteristics) regarding commissioner technology (innovation, best practices, problem solving, etc.)?

Do you have any additional comments about the commissioner’s use of technology that we haven’t covered that would give us additional insights into this topic?